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Tout n'est pas perduVols annulés, bugs de réservations en ligne, arnaques à l'hébergement, locations de voiture piégées… : la marche à suivre pour gérer les litiges des vacances
Outre le petit syndrome de déprime post-vacances, les retours peuvent parfois laisser un goût amer, en particulier quand les réservations ont été effectuées sur internet.
1 septembre 2014